How United Airlines Does Remarketing

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Advertising is a disruptive mechanism – always has been, will be for quite a while. The screens are getting smaller and more plentiful. I guess audience fragmentation over the years along with technological advances has made it more relevant, or at least …

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Posted under Copywriting, Remarketing by Jeffrey James on 14th May, 2013

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Death of the Product Detail Page?

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I wrote a while back about how TheClymb.com does a good job of merchandising its products and trying to understand user behavior. How do I know they’re good? I’ve never spoken to them. Our sales guy has reached out to …

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Posted under Analytics Industry Trends, Usability, Web Analytics by Jeffrey James on 20th February, 2013

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Big Data, Big Errors?

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Taleb writes in a Wired article: ” Modernity provides too many variables, but too little data per variable. So the spurious relationships grow much, much faster than real information.” Variables are what we analytics professionals call measures or numbers. Sales, …

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Posted under Analytics and Life, Analytics Industry Trends, Statistics by Jeffrey James on 14th February, 2013

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Summing Across Overlapping Dimensions “1:1″

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** If you’re a database guru you’ll find this pretty boring – if you’re not it may actually be insightful ** How many people came into the store today? Let’s see, the store has 3 entrances. If we count-up the …

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Posted under Analytics Thought of Day, Data Quality, Data Science by Jeffrey James on 30th November, 2012

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Bounce Rate vs Exit Rate – What’s the Difference?

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Some basic stuff right? Well, the basics matter. Let’s take a fresh look at the 2 metrics, how they’re defined and in what circumstances a good web analyst should use them. I’ll also highlight some tool specific differences between SiteCatalyst and Google …

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Posted under Google Analytics Consultant, Google Analytics vs Omniture SiteCatalyst, Web Analytics by Jeffrey James on 26th September, 2012

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New Google Analytics Date Comparison Feature – WOW

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Amazing (WOW didn’t stand for ‘week over week’) - in 2012 Google Analytics finally launched a select box allowing you to compare the selected date range with ‘last year’.

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Posted under Google Analytics, Google Analytics Consultant by Jeffrey James on 28th August, 2012

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TheStreet.com – Awful User Experience = Pageviews at Any Cost?

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On impulse I clicked on a story called, ’10 Richest Colleges in America’ as I was getting ready to head out on this fine Saturday afternoon. I was hoping I’d glance at a list, say ‘huh…whaddya know’ and be on …

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Posted under Usability by Jeffrey James on 25th August, 2012

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Turning a Weakness into a Strength – TheClymb.com

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TheClymb is a deep-deal site focused on the outdoor/active market. Offering products for cycling, hiking/outdoors/camping, running, etc…They’ve been around for about a year or so and I’ve purchased a few items from them. Given they play in the ‘deep-deal’ space …

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Posted under Personalization, Web Analytics by Jeffrey James on 24th August, 2012

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Running On Change – Multi-Industry Deep Dive

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BACKGROUND: In the 60′s and 70′s the US underwent a ‘running boom’. Marathons became popular and millions began running. Of course, this led to increased demand for shoes. While serious athletes had been wearing/racing in running flats for sometime, the …

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Posted under Business Strategy, Persuasion, Ultrarunning by Jeffrey James on 21st August, 2012

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Leadville Silver Rush 50 Trail Ultramarathon (and copywriting)

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I just ran (July 15) the Leadville CO Silver Rush 50 Trail Ultramarathon. I finished in 10 hours, 50 minutes. The winner ran it in 7 hours – the max time before disqualification was 14:30. I came in 156th of …

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Posted under Copywriting, Ultrarunning by Jeffrey James on 16th July, 2012

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